A client who wants to pay an invoice or report a disagreement usually has to call or email, wait for a reply, and sometimes chase it up...
Unpaid invoices
Credit limits: how to adjust them to each client’s real risk
A credit limit that hasn't moved since the contract was signed no longer protects the business against anything. A client's risk is never...
Rejected invoice on Chorus Pro
A rejected invoice on Chorus Pro is corrected by issuing a new invoice with a new number, never by editing and resending the same invoice....
Why don’t clients pay?
Faced with an unpaid invoice, the instinct is often to assume bad faith or financial trouble. The reality is more nuanced. Most payment...
B2B statutory payment terms: calculating late payment penalties and interest
A client who pays late costs you more than a simple loss of earnings. French law provides for automatic penalties, due without any need to...
Non-payment risk: How to detect it as early as the quote
Non-payment risk doesn't appear overnight. It builds silently during the sales phase, long before an invoice is issued. Yet, most...
Payment reminders: 10 errors delaying your payments
Managing payment reminders is a balancing act: recovering due funds without damaging the business relationship. Yet, fearing they might...
