A payment reminder email changes tone depending on when it's sent: courteous before the due date, firm but factual after several reminders...
Debt collection
Rejected invoice on Chorus Pro
A rejected invoice on Chorus Pro is corrected by issuing a new invoice with a new number, never by editing and resending the same invoice....
Public vs private collections: why it’s not the same job
Chasing a private client and chasing a public sector client are fundamentally different. Legal deadlines differ, so do the stakeholders,...
Why should you abandon Excel for your debt collection?
In many finance departments, Excel remains the default tool for tracking unpaid invoices. It seems free. However, what looks like software...
BDO & CashNow: How to cut your payment delays by 3?
Accounts receivable management is often seen as the "last wheel of the financial coach," yet it is the primary engine of cash flow. In...
