Dispute management Software
Simplify Dispute management with CashNow
CashNow helps you quickly resolve payment disputes by centralizing communications and automating procedures. This saves you time and reduces the risk of late payments.
Identification and prioritization of disputes
Automatic detection of disputes, tracking of their resolution with assigned managers, and management of deadlines
Creation of a list of disputes that can be adjusted according to specific criteria defined by the user, providing a tailored view of disputes.
Accurate tracking of the date of commencement of disputes and calculation of their age in order to prioritise the actions to be taken.
Collaborative
Real-time information sharing between different departments for fast and efficient resolution
Alert system to monitor ongoing disputes and reschedule actions if necessary.
Automatic closure of the dispute when a supporting document or related document is finalised.
Collaboration between teams with automatic email notifications at each stage of the dispute resolution process.
Option to add detailed notes and comments for each dispute in order to track developments and actions taken.
Automated workflow
Set up automatic follow-up actions for each conflict.
Setting a target closure date for each dispute, facilitating the management of resolution deadlines.
Appointment of a person responsible for managing and resolving each dispute.
Automation of dispute management processes via configurable workflows for each stage of resolution.
Assign disputes to managers, either individually or in groups, for centralised or shared management.