Dispute management Software

Simplify Dispute management with CashNow

CashNow helps you quickly resolve payment disputes by centralizing communications and automating litigation management procedures. This dispute manager tool saves you time and reduces the risk of late payments.

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Gestion des litiges avec Cashnow
Identification et priorisation des litiges

Identification and prioritization of disputes

Automatic detection and dispute management with resolution tracking, task assignment, and deadline management to secure your invoice collection.

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Collaborative

Real-time information sharing between different departments for fast and efficient resolution.
Find out how managing disputes in Excel creates silos and slows down your team.

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Collaboratif
Workflow automatisé

Automated workflow

Set up automatic follow-up actions for each conflict.

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Dispute Management Features

Desired date for closing the dispute

Set target deadlines to organize workflows and ensure on-time payment terms.

Customizable dispute list

Creation of a list adjusted according to user-defined criteria.

Dispute Resolution manager

Appointment of a manager for each dispute being processed.

Single or mass allocation

Quickly assign client disputes to one or more managers to improve enterprise dispute management.

Managing dispute workflows

Fully automated resolution workflows, customizable to fit your organization's specific processes.

Automatic closure when the invoice is closed

Automatic closure of client disputes once the associated document is finalized.

Alert, tracking and rescheduling

Alert system to track and reschedule necessary actions.

Collaborative management with automatic emails

Collaboration between teams with automatic email notifications.

Comments on disputes

Adding notes and comments to track the progress of each dispute.

Date of opening and age of the dispute

Track dispute aging and opening dates to prioritize the most critical litigation cases.

Desired date for closing the dispute

Set target deadlines to organize workflows and ensure on-time payment terms.

Customizable dispute list

Creation of a list adjusted according to user-defined criteria.

Dispute Resolution manager

Appointment of a manager for each dispute being processed.

Single or mass allocation

Quickly assign client disputes to one or more managers to improve enterprise dispute management.

Managing dispute workflows

Fully automated resolution workflows, customizable to fit your organization's specific processes.

Automatic closure when the invoice is closed

Automatic closure of client disputes once the associated document is finalized.

Alert, tracking and rescheduling

Alert system to track and reschedule necessary actions.

Collaborative management with automatic emails

Collaboration between teams with automatic email notifications.

Comments on disputes

Adding notes and comments to track the progress of each dispute.

Date of opening and age of the dispute

Track dispute aging and opening dates to prioritize the most critical litigation cases.

Go further with CashNow features

Receivable collection
Risk management
Reporting / KPI
Others

Professionalize your dunning activities

  • Prioritization of actions
  • Automation of reminders
  • Interaction history
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Customer risk management

  • Customer risk monitoring
  • Credit insurance and business intelligence
  • Alerts
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Reporting and management

  • Customizable dashboards
  • Ageing balance
  • Detailed reports
  • Performance and activity indicators
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Add-ons

  • Chorus Pro / FACe (ESP)
  • Infolegale / Creditsafe
  • Stripe / Flywire
  • …
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